About Carol

My clients are busy, often caring for others, and recognize that if they want to continue at the demanding life pace they are at, they need to take care of themselves.”
Carol Kennedy, Massage Therapist
I’m different. I listen. Not only in the literal sense during our health evaluation session, but when we’re making small talk before, after, and during our session. When a client mentions that he or she is looking for an acupuncturist or chiropractor, I suggest a recommendation. When a client is discussing her housing desires, I suggest a realtor or insurance agent. If a client tells me that her daughter is pregnant and is looking for a midwife, I give them the card of a reputable person I know. I listen with my ears, my hands, and my eyes. While working on a client for massage therapy, it is part of my mission to take into account how the muscles feel and if they need added attention. Often, my clients don’t even need to tell me where it hurts. By watching them or hitting a particular part of their body, I can tell. In addition, while working on a difficult muscle, I’ll listen for the client to tense up – have they clenched their fists, flexed their feet or stopped breathing? These are all keys to me that the pressure may be too much or the spot may be too sensitive. Checking in at that particular point is what continues to make the massage enjoyable for both them and myself.
Listening – to me – is so much more than the conversation at hand; it’s the underlying meaning that the person might not even have thought to express.”
My passion for combined holistic and Western medicine has been evident since my teens. After receiving a B.S. in Agronomy (Farming) and specializing in weed science, I went on to work in a greenhouse and focus on a Plant Pathology masters program. When realizing that the plant side of medicine wasn’t for me, I investigated the care side through nursing school. However, that wasn’t quite right either, as it was too traditional without bringing in the Eastern and holistic side of healing. Things finally started to take shape for me when my youngest daughter, at eight months, developed a series of ear infections. Through traditional healthcare, we were directed to consider high doses of antibiotics and possibly ear canal tube operations. This didn’t sit well with me, and I knew I had to find another solution. Upon careful research, I came to understand the benefits of alternative health care options and took her to a chiropractor who cured her reoccurring infection. From then on, I was captivated. The alternative health care industry was where my formal plant and traditional nursing education intersected, leaving me with a peacefulness in the knowledge that I had finally found my calling. In 2001, I graduated from the Onondaga School of Therapeutic Massage and haven’t looked back. Since then, I’ve completed continuing education courses every year, even when it wasn’t required, to ensure that I stay up to date on new advances within the practice. I’ve also expanded my certification to Reiki, Trigger Point, Deep Tissue, Swedish (relaxation) and Hot Stone massage. Being able to combine these different types of massages is just another way that my approach to massage therapy is so much different than going to the spa. Each and every session with my client is different, unique and custom to what is going on in their body on that particular day.

Carol Kennedy, LMT Professional Credentials


Onondaga School of Therapeutic Massage, Diploma in Massage Therapy & Therapeutic Massage University of Minnesota-Twin Cities, Bachelor of Science in Agronomy

Additional Professional Credentials

Certified Massage Therapist, American Massage Therapy Association (AMTA) Certified Integrative Reflexologist, National Certification Board For Therapeutic Massage & Bodywork Second Degree Reiki Practitioner, American Reiki Master Association Carol is a believer in continuing her education as part of her professional practice and has expanded her knowledge in the following areas:
  • Food Addicition, Obesity & Diabetes
  • Understanding Dementia
  • Aromatherapy & Therapeutic Effects of Essential Oils
  • Orthopedic Massage & Lower Body Orthomassage
  • Lymphatic Facilitation
  • Integrated Energy Therapy
  • Treating Migraine & Other Headaches With Massage
  • Myofascial Release: State of the Art Tissue Mobilization
  • Cervical Stabilization
  • Trigger Point Therapy
  • Massage For People Living With Cancer
  • Spices as Natural Medicine

Professional Activities

Member, American Massage Therapy Association (AMTA) Community Activities Board Member, Rochester Women’s Network; also, Member, Community Service Committee Volunteer, St. Joseph’s Neighborhood Center  

Carol Kennedy, LMT

Home office

4572 St. Paul Blvd., Irondequoit, NY

Bella Zen Spa

1 Grove St, Suite 117

Pittsford, NY 14534



Your First Appointment

Before your first appointment, be sure to review Carol's welcome letter and cancellation policy. Please print and complete the intake form and bring it with you to your appointment.